Medical Records Clerk
IRVINE, CA. 92612 949 689-0444 email@example.com
SUMMARY OF QUALIFICATIONS
Professional in establishing strong client/patient base, customer service, leadership, organization, focused, self-motivated, detail oriented and a team player, to give the best possible service to meet the needs of the company.
·Billing & Insurance Invoicing
·Record Keeping & Filing
·PT/ ICD9 Coding
·Computer MS Software
·Front/Back Office Duties
·Copies/Faxes 10 Key
·Managed and processed timely billing, insurance invoicing while still engaged in Front/Back office duties.
·Experienced in pricing, coding, and packaging claims for submission to a variety of payers including: HMO’s PPO’s, Medical, Caloptima and Fedex.
·Specialized in surgery procedures
·Charted inventory products/merchandise
·Promoted advertising in marketing
·Documented business transitions, keeping records organized
·Maintained a variety of essential schedules for surgeries, patients’s appointments, and hospital meetings
·Professional and always provide customer satisfaction
·Strong interpersonal abilities
·Computer input, phones, General Office Duties
·Created charts, appointments, secured authorizations, and other General Office practices plus faxing prescriptions
·Set up examining rooms, prepared Instruments for exams, and assisted physicians when needed.
Promotional Marketing & Advertising
Demo’s Express/Gourmet Fresno,Ca.
Full responsibility of commuting to many locations within the Southern California counties, promoting product sales, while speaking to customers about the product.
Reported to management the survey questions results plus the general overview.
Continued to earn “Outstanding Ratings,” on annual reviews, perfect performance, and attendance for over five years.
Recognized for high-quality work, organizational strengths and exceptional customer service delivery.
Praised by supervisor for excellent performance, quality of work, reporting, resourcefulness, motivation, and continued improvement in all areas of skill and service.
Excelled in sales, consistency hitting target number for leads and generated sales from demos; ensured accurate and on-time completion of events.
Dr. Allan R. Stark, D.P.M. Orange, Ca.
Involved in Front and Back Office duties. Maintained compiled records of transactions which included insurance authorizations, scheduling hospital procedures, daily appointments, answer phones, problem solving, operating IBM Microsoft computers, pulled charts.
Also engaged in preparing instruments for surgeries, sterilizing equipment, faxing prescriptions, and any paperwork required, along with assisting the doctors as needed.
ProCouier, Irvine , Ca.
Assisted in order taking, Dispatching, and Driver. Engaged in responding with a “Sense of Energy” and “Confidence” to successfully accomplish time sensitive deliveries.
Carried out assigned, specialized services for attorneys through the Prolegal Division as well as for financial institutions, Professional Service companies and the Real Estate industry.
Recognized for keeping accurate logs of items received and delivered to multiple locations while meeting deadlines.
Gained company recognition by exceeding customer service expectations, adhering strictly to service excellence performance requirements.
Awarded for expeditiously responding to client requests, ensuring order accuracy and timely delivery of completed orders.
Clerical Clerk/Music Department
Fullerton Junior College, Fullerton, Ca.
Clerical clerk/Music department and accountable for all office tasks assigned by music instructors. Maintained independence while assisting students with music lab assignments and helping with all necessary paperwork.
Executed organizational management: business communications, leadership and supervision, project management, Human Resource management, and Office Interpersonal Relations.
Answered phones and performed a full variety of clerical work as requested.
EDUCATION AND SPECIALIZED TRAINING
AA-LIBERAL ARTS DEGREE
FULLERTON COLLEGE, Fullerton, Ca. Spring, 2003
Completed 60 units of general coursework towards a Bachelor’s Degree in Communications.
Fullerton College, Fullerton, Ca. 2000-2003
Campus club where participation is required to carry out activities which helped the school and the community. Such activities included: planting trees, blood drives, and community events.
CERTIFICATE HOSPICE CARE 2009-2010
Orange County Hospice, Placentia, Ca.
Study course work which included materials dealing with the elderly. Once completed, I received a certificate indicating knowledge of dealing with the elderly. Professional and engaged to participate in all kinds of activities according to patients’ abilities at private homes and facilities.
CHRISTAN THRIFT STORE 2014
The opportunity was presented where I volunteered helping in their store with the employees serving the store members with accomplishing tasks in order to keep the store efficient.
MARINERS CHURCH 2014
This facility offered a volunteer opportunity to work with the Children on Sundays with the grades 1-5th. I was an assistant to the Leader and we played games, music, bible studies, and participated in activities each week.
Lastly, I continue year after year with volunteering with different events that occur throughout the year.