Housekeeping Manager
Why us?The Embassy Suites Irvine Orange County Airport is in the heart of Orange County best known for our proximity to the Orange County Airport.
We pride ourselves on being committed to serving our guests by providing a level of cleanliness that makes guests stays memorable.
At Sage we create a culture of belonging.
Our team members serve with creativity, and passion.
Sage associates execute unforgettable experiences and take pride in our communities.
We set new standards in hospitality.
Job OverviewThe Housekeeping Manager assists the Executive Housekeeper in managing associates' and ensuring the cleanliness and sanitation of the hotel, guest rooms, public areas, laundry and other assigned areas.
Coordinates all functions of the Housekeeping and Laundry departments and ensures impeccable levels of cleanliness and upkeep.
Must demonstrate excellent leadership, communication and team building skills with associates, peers and across departments.
ResponsibilitiesPrimary duties include; directing, interviewing, hiring, counseling, plan work schedules, assign work duties of Housekeeping associates.
Lead pre-shift meetings communicates arrivals, departures, identifies VIP's, delegates room assignments and duties.
Assist the Executive Housekeeper in interviewing and selecting new Associates for hireMonitor the housekeeping staff and their productivity and efficiency for the purpose of recommending promotions or other changes in their statusAssist the Executive Housekeeper in the handling of employee complaints and grievances and disciplining them up to termination when necessaryDetermine the type of materials, supplies, and tools to be used or merchandise to be bought, stocked and sold.
Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets.
Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
Respond to guest requests, concerns and problems to ensure guest satisfaction.
Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.
QualificationsEducation/Formal TrainingOne to two years of post-high school education.
ExperienceExperience required by position is from one to two years of employment in a related position with this company or other organization(s).
Knowledge/SkillsSelf-starting personality with an even disposition.
Ability to meet standards of appearance.
Can communicate well with guests.
Physical DemandsThe physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area.
Bending/kneeling -dusting requires bending and kneeling to reach all areas.
Room service trays are placed on floor for pick up.
Bending would be required to retrieve dirty dishes.
Ability to communicate with guests, housekeepers/main linen room attendant, supervisor.
Ability to assess required reaction to meet standards.
Mobility -movement to reach all areas of responsibility to include:
shelves, windows, ledges, pipes, under and around furniture.
Continuous standing -continuously standing and/or walking to accomplish all that is required for position.
Climbing stairs -approximately 40 steps 15% of 40 hour week.
No driving required.
EnvironmentProlonged strenuous physical activity in indoor climate-controlled environment.
Excessive heat and humidity in laundry.
Inside 95% of shift.
ID:
2021-5256Position Type:
Regular Full-TimeProperty:
Embassy Suites IrvineOutlet:
HotelCategory:
Housekeeping & LaundryAddress:
2120 Main StCity:
IrvineState:
CaliforniaEOE Protected Veterans/DisabilityApply NowApply NowCurrent Search CriteriaHousekeeping ManagerIrvineCaliforniaClear AllHeadquarters1575 Welton Street, Suite 300Denver, Colorado 80202 USA Contact303-595-7200info@sagehospitality.
com ConnectfacebooklinkedininstagramtwitterglassdoorSage Hospitality provides equal opportunity in employment to all associates and applicants.
EEO Poster English EEO Poster SpanishPay Transparency Poster English Pay Transparency Poster SpanishAccessibility Assistance:
If you are an individual with a disability and would like to request an accommodation for help with your online application or completing any part of our selection process, please call or email us at the contact information above.
Sage Hospitality.
All Rights Reserved.
ABOUTSERVICESSAGE HOTELSSAGE RESTAURANT GROUPREAL ESTATE INVESTMENTOUR BRANDSCONTACT USSalary:
$12.
00 - $15.
11.
Estimated Salary: $20 to $28 per hour based on qualifications.
We pride ourselves on being committed to serving our guests by providing a level of cleanliness that makes guests stays memorable.
At Sage we create a culture of belonging.
Our team members serve with creativity, and passion.
Sage associates execute unforgettable experiences and take pride in our communities.
We set new standards in hospitality.
Job OverviewThe Housekeeping Manager assists the Executive Housekeeper in managing associates' and ensuring the cleanliness and sanitation of the hotel, guest rooms, public areas, laundry and other assigned areas.
Coordinates all functions of the Housekeeping and Laundry departments and ensures impeccable levels of cleanliness and upkeep.
Must demonstrate excellent leadership, communication and team building skills with associates, peers and across departments.
ResponsibilitiesPrimary duties include; directing, interviewing, hiring, counseling, plan work schedules, assign work duties of Housekeeping associates.
Lead pre-shift meetings communicates arrivals, departures, identifies VIP's, delegates room assignments and duties.
Assist the Executive Housekeeper in interviewing and selecting new Associates for hireMonitor the housekeeping staff and their productivity and efficiency for the purpose of recommending promotions or other changes in their statusAssist the Executive Housekeeper in the handling of employee complaints and grievances and disciplining them up to termination when necessaryDetermine the type of materials, supplies, and tools to be used or merchandise to be bought, stocked and sold.
Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets.
Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
Respond to guest requests, concerns and problems to ensure guest satisfaction.
Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.
QualificationsEducation/Formal TrainingOne to two years of post-high school education.
ExperienceExperience required by position is from one to two years of employment in a related position with this company or other organization(s).
Knowledge/SkillsSelf-starting personality with an even disposition.
Ability to meet standards of appearance.
Can communicate well with guests.
Physical DemandsThe physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area.
Bending/kneeling -dusting requires bending and kneeling to reach all areas.
Room service trays are placed on floor for pick up.
Bending would be required to retrieve dirty dishes.
Ability to communicate with guests, housekeepers/main linen room attendant, supervisor.
Ability to assess required reaction to meet standards.
Mobility -movement to reach all areas of responsibility to include:
shelves, windows, ledges, pipes, under and around furniture.
Continuous standing -continuously standing and/or walking to accomplish all that is required for position.
Climbing stairs -approximately 40 steps 15% of 40 hour week.
No driving required.
EnvironmentProlonged strenuous physical activity in indoor climate-controlled environment.
Excessive heat and humidity in laundry.
Inside 95% of shift.
ID:
2021-5256Position Type:
Regular Full-TimeProperty:
Embassy Suites IrvineOutlet:
HotelCategory:
Housekeeping & LaundryAddress:
2120 Main StCity:
IrvineState:
CaliforniaEOE Protected Veterans/DisabilityApply NowApply NowCurrent Search CriteriaHousekeeping ManagerIrvineCaliforniaClear AllHeadquarters1575 Welton Street, Suite 300Denver, Colorado 80202 USA Contact303-595-7200info@sagehospitality.
com ConnectfacebooklinkedininstagramtwitterglassdoorSage Hospitality provides equal opportunity in employment to all associates and applicants.
EEO Poster English EEO Poster SpanishPay Transparency Poster English Pay Transparency Poster SpanishAccessibility Assistance:
If you are an individual with a disability and would like to request an accommodation for help with your online application or completing any part of our selection process, please call or email us at the contact information above.
Sage Hospitality.
All Rights Reserved.
ABOUTSERVICESSAGE HOTELSSAGE RESTAURANT GROUPREAL ESTATE INVESTMENTOUR BRANDSCONTACT USSalary:
$12.
00 - $15.
11.
Estimated Salary: $20 to $28 per hour based on qualifications.
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