SECURITY OFFICER II - IRVINE SECURITY
Primary Duties and Responsibilities
Under the direction of the Supervisor of Security Operations as well as direction from the Manager of Security, the Security Officers receive and transmit all incoming emergency and nonemergency telephone and radio messages to appropriate security personnel and other personnel for Hoag Hospital and its affiliates (the Organization).
Function as a resource regarding information for patients, visitors, and Organization personnel.
Conduct interior and exterior campus patrols to ensure a safe environment and escort patients, employees, and separated employees.
Submits clear and concise written reports to document all the essential details of events occurring on hospital owned properties.
Routinely maintains composure under stressful conditions, setting an example for the staff.
Consistently serves as a role model for staff; monitoring their interaction with other Organizational employees, patients and guests.
Recognizes unsafe situations and takes immediate action to resolve the issues wherever possible and reports the situation from a safe distance while dispatching Emergency responders when it is not safe to intervene.
The Security Officer II responsibilities will also include audits of Security Cameras, serviceability of video surveillance equipment, recording devices, and other related equipment and supplies on a daily basis.
Will also ensure accuracy of badge procedures for contractors.
Job Knowledge, Skills, and Competencies
- Conflict Resolution
Manges conflict, disagreement and discord among and between staff and work units, while recognizing and addressing sensitivities and stakeholder needs.
- Diversity
Demonstrates ability to work with a diverse group of people in a manner that enables them to reach their full potential, in pursuit of organizational objectives.
- Technology and Equipment Skills
Maintains knowledge of technology, tools, equipment and other devices in work area.
Demonstrates competence in technology skills required for the role, as well as ability to learn and master new skills.
For clinical positions this includes equipment and devices pertinent to treatment, procedures and practice. - Job Knowledge
Demonstrates full knowledge and understanding of concepts and procedures needed to be successful in the role, including knowledge of applicable department, organization and external rules and regulations impacting day to day processes.
For clinical positions, this includes clinical procedures required by department and unit, as demonstrated by unit -based competency testing.
- Interpersonal Skills
Listens to and understands what others are saying.
Establishes effective working relationships with others, contributing to a climate of mutual respect and cooperation.
Uses language to the situation.
Demonstrates sensitivity and tact, understanding own effect on the motivation, attitudes and actions of others.
Makes favorable first impressions. - Oral/Written Communication
Ability to speak and write effectively, demonstrates fundamental command of language, communicates well using all mediums.
- Patient Safety
Embraces the principle of keeping patients safe by following safety policies and procedures, treating people with respect, and speaking up in Patient Safety related situations.
- Travel
Position may require local travel between various Organization locations.
Education and Experience
- Required:
High School Diploma, or equivalent; A minimum of 1 year of healthcare experience in a security related position or 2 year of relevant or equivalent experience. - Preferred:
Military, law enforcement, or other work experience that relates to code enforcement.
Healthcare Security experience, preferably in a hospital environment. - Preferred:
Officer Safety Training, Laws of Arrest, & Handcuffing.
PC832. - Successfully completes a state and federal background check for access to the Child Care Center and Radiological Security Program
- Record must be free from convictions or any felony/misdemeanor involving moral turpitude and excessive traffic violations.
License Required
- Valid Bureau of Security and Investigative Services License:
Security Guard or Proprietary Private Security Officer. - Valid California driver s license for those who are authorized to operate Hoag vehicles.
Certifications Preferred
- IAHSS (Basic, Supervisory, Intermediate), FEMA ISC 100 & 200, HAZWOPPER
Estimated Salary: $20 to $28 per hour based on qualifications.
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