Business Systems Analyst
At Kia, we re creating award-winning products and redefining what value means in the automotive industry.
It takes a special group of individuals to do what we do, and we do it together.
Our culture is fast-paced, collaborative, and innovative.
Our people thrive on thinking differently and challenging the status quo.
We are creating something special here, a culture of learning and opportunity, where you can help Kia achieve big things and most importantly, feel passionate and connected to your work every day.
Kia provides team members with competitive benefits including premium paid medical, dental and vision coverage for you and your dependents, 401(k) plan matching of 100% up to 6% of the salary deferral, and time off starting at 14 days per year.
Kia also offers company lease and purchase programs, company-wide holiday shutdown, paid volunteer hours, and premium lifestyle amenities at our corporate campus in Irvine, California.
Status
ExemptSummary
Under the direction of Digital Technology Management, the Business Systems Analyst is responsible for the daily operations of Kia America, Inc (KUS) business-to-business (B2B) enterprise systems including employee, dealer and consumer facing systems.
Solves business problems by analyzing requirements; designing computer programs; recommending system controls and protocols.
The Business Systems Analyst works closely with various business units and IT service providers to devise optimal solutions for various short-term and long-term enhancements, bug fixes, implement changes, and functional requirements to technical specifications.
This position will also provide valuable insights for optimizing user experiences, leveraging best enterprise system practices, creating program governance, and guiding stakeholders through program innovation strategy, risk analysis, and systems integration.
This position provides operational and functional administration of the enterprise systems to leverage efficiencies between systems and processes to support the evolving business needs of KUS and retailer network.
This role will be responsible for the development and delivery of business requirements, solution scope, testing, training, business support, key performance indicators and data analysis for continuous process improvements.
Major Responsibilities
PriorityMajor Responsibilty%1stSupport B2B enterprise systems and projects in support of company s short-term and long-term business strategy.Works with key business and IT stakeholders in implementing systems solutions and integrating best practices into technology platform.
Ensures overall health of the enterprise system to best support business priorities, internal and external stakeholders, and provides Level 2 systems support.
30%2ndPerform business requirements analysis within the context of internal and external facing systems and content management systems; Assists in the development of best practices to improve business processes, system solutions, business intelligence, workflow and process flow diagrams.
25%3rdDefines project requirements and support business users throughout the project life cycle including scope definition, design review and User Acceptance Testing.
Monitors project progress, resolve project issues, publish progress reports and recommending actions to remediate risks.
25%4thOversee the life cycle of changes to business systems and maintain detailed documentation.
Performs adhoc data analysis and create reports for business users.
20%
Education/Certification
- Bachelor s degree or comparative experience with emphasis on automotive systems required
- Advanced degree and/or certification(s) is preferred in Business Analysis, Project Management, Information Technology or Digital Transformation
Overall Experience
- 5 years of Business Systems Analysis experience and at least 2 years of system development experience in technology such as SAP, Success Factors, SQL, XML, JavaScript,.
Net, Web Services, Learning Management Systems, etc. - Exposure to Project Life Cycle Management and Systems Development Life Cycle
- Experienced in working as a techno-functional resource handling multiple stakeholders
- Experience with cloud-based Content Management platforms such as Adobe Experience Manager, Flash ActionScript, HTML5, Articulate, and AICC/SCORM packages
- Experience with SAP or SharePoint as a business support analyst specifically configuration management, issue resolution, reports generation and third party application interface setup
Other:
- Must be proactive, self-motivated, and lead team to multiple concurrent solutions.
Directly Related Experience
N/A
Skills
High level organizational, planning and analytical skillsHigh level of technical skills.Strong customer service focus, good written, verbal and time management skills.
Ability to assess systems support operations and lead process improvement.
Ability to manage external vendors in the development and delivery of related products, programs, and services.
Competencies
Adapting to ChangeCHALLENGE - Solving Complex ProblemsChampioning Customer NeedsCOLLABORATION - Building and Supporting TeamsCommunicating EffectivelyCUSTOMER - Serving CustomersDelivering High Quality WorkEntrepreneurial ThinkingGLOBALITY - Showing Community and Social ResponsibilityManaging RiskPEOPLE - Interacting with People at Different Levels
Equal Employment Opportunities
KUS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex, including pregnancy and childbirth and related medical conditions, gender, gender identity, gender expression, age, legally protected physical disability or mental disability, legally protected medical condition, marital status, sexual orientation, family care or medical leave status, protected veteran or military status, genetic information or any other characteristic protected by applicable law.
KUS complies with applicable law governing non-discrimination in employment in every location in which KUS has offices.
The KUS EEO policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, discipline, termination and all other privileges, terms and conditions of employment.
Disclaimer:
The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification and for this position.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Estimated Salary: $20 to $28 per hour based on qualifications.
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