JIRA System Developer and Administrator (Plano, TX)

Cylance is one of the fastest growing companies in the history of cybersecurity. By successfully applying artificial intelligence and machine learning to crack the DNA of malware, Cylance has redefined the endpoint protection market, garnered acclaim from industry analysts and won numerous awards including "Best Emerging Vendor" from SC Magazine. If you have the passion and desire to disrupt industries, protect the world from cyberattacks, and be at the forefront of a revolutionary new technology, we want you to join us!
Cylance is seeking a Senior Consultant to gather requirements for business processes, determine ways to optimize and improve JIRA setup and workflows, and identify where functionality can or cannot meet user requests. Create comprehensive JIRA workflows, including project workflows, screen schemes, permission schemes, and notification schemes. Set up reports, dashboards, and filters in JIRA. Maintain development and testing version of JIRA to test new workflows and modifications to existing workflows. Provide thought leadership for new process improvement opportunities and evangelize JIRA best practices to business and technology teams. Provide testing approaches for new versions of the tools and plug?ins to ensure compatibility and conduct testing.
Experience as a JIRA Administrator and customizing JIRA projects
Experience with using JIRA REST APIs for integration schemes, complex workflows, screen schemes, permission schemes, and notification schemes
BA or BS degree preferred
Flexible and adaptable self-starter with strong relationship-building skills
Must have a passion for your work and an ability to apply that passion to both daily tasks and larger projects
Collaborative and team-oriented attitude
Effective problem-solving capabilities
Takes initiative and approaches all tasks and projects proactively
Ability to prioritize and complete multiple tasks with little to no supervision
Intellectual curiosity, humility, accountability and positive approach
Requires the ability to work independently with substantial latitude for action and decision while maintaining focus on achieving optimal outcomes as part of a collaborative development effort
Experience with Web technologies, including Web Services, XML, HTML, CSS, or HTTP
Experience with JIRA Query Language (JQL) and scripting
Experience with SQL Queries
Experience with JavaScript and Jelly Script and scripting
Experience with installing applications on VMs, monitoring performance, and tailing logs on UNIX systems
Experience with PostgreSQL configuration
Knowledge of creating reports for the leadership team from JIRA data points and managing permissions, licenses, access, and overall user group maintenance
Ability to work in the Agile framework to identify process efficiencies in JIRA
Ability to construct custom dashboards using various filter types in JIRA
Current resume
Cover letter/summary expressing:
Why you are interested in working at Cylance
The skills, strengths and expertise you will contribute to our diverse team of extraordinary talent and humble hearts
In addition to medical, dental, vision and 401(K), we offer other great benefits and a slew of perks such as casual dress attire, plethora of employer-sponsored food and snack items, toll road/public transportation subsidy, gym membership discount, etc. We're proud to have been named one of the "Best Places to Work in Orange County" by the OC Business Journal.
Cylance Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law.

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