Administrative Assistant

Job Title: ADMINISTRATIVE ASSISTANT Employment Category/Status: TEMP TO HIRE Office Hours: MON-FRI 9AM-6PM, SAT 10AM-2PM, CLOSED SUN Schedule: 32-40 HRS/WEEKLY DESCRIPTION: We are currently seeking a self-motivated, organized, and innovative thinker who has the drive to succeed in an Administrative Assistant role with a growing company. You will be responsible for developing long-lasting relationships with our online customer base. Duties will include order processing, data entry, filing, social media updates, answering phones, fielding customer service calls, troubleshooting customer orders, order reviews/changes and general operational support. Customer inquiries must be answered clearly, professionally and with a warm friendly demeanor. Our customers are treated very much like family and our primary focus is customer service. MINIMUM REQUIREMENTS: -High school diploma or equivalent; -Minimum 3 years of administrative / secretarial / clerical or customer service experience; -Proficient in Microsoft Office Suite; -Must be extremely organized; -Ability to focus and pay close attention to details; -Excellent Phone Etiquette; -Excellent customer service; -Superior troubleshooting and problem-solving abilities; -Strong language and composition skills; -Office Management experience a PLUS JOB DUTIES: -Verify, assign and confirm online/phone orders; -Schedule conferences, appointments and meetings for senior staff; -Perform administrative duties as set out by senior staff; -Assemble and reproduce prepared documents for both internal and external deliverables; -Prepare reports, manuals, agendas, correspondence and memoranda; -Field customers calls and order inquiries

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