Inside Sales / Client Relationship Manager

Client Relationship Management duties include but are not limited to: ⢠Must be licensed specific products and solutions ⢠Solicit, sell, and negotiate new business policies ⢠Cross-sell/up-sell products to existing customers ⢠Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken customer coverage recommendations based on customer's needs ⢠Perform risk analysis and field underwriting ⢠Client/Claims liaison ⢠Refer unresolved customer grievances or complex customer interactions to senior team member ⢠General customer service duties as presented ⢠Performs other duties as assigned Core competencies Multi-tasking -- Able to successfully juggle multiple priorities at any given time Attention to detail --- Maintain accurate and descriptive accounts of all customer interactions Communication--Possess outstanding written and verbal communication skill Teamwork--Accept feedback when offered and work well with others Physical environment Required job duties are normally performed in a climate-controlled office environment. Requirement and Preferred skills/ abilities Note: This position may require having the flexibility to work nonstandard hours/shifts and having the ability to adhere to a structured schedule. Some travel is required. jobs@clementeinsurance.com no phone calls please!

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