Help Desk Analyst 2 - Robert Half Technology (Mission Viejo, CA)

Experience desired include working in a multi-customer environment with a variety of network architectures and products. The following skills are required: Active directory Exchange server Terminal services Acronis Backup and Recovery Remote support tools (Kaseya) Malware removal Mac OS X Windows XP - 8 Windows Server 2003 - 2012 Office 2003 - 2010 QuickBooks (installation) Experience with Autotask (our ticketing system) is a plus, as well as experience with Avaya or Cisco phone systems. Additional Information Experience: Intermediate Active Directory, Intermediate Virus protection, Intermediate MS Outlook, Intermediate MS Office, Basic QuickBooks, Intermediate Server management/administration, A+ - A+ Certification, None None. Unit: Robert Half Technology Source:

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