Service Representative Night - 24 Hour Fitness (Mission Viejo, CA)

o Other duties as assigned Qualifications: Knowledge, Skills & Abilities: o Strong customer service skills o Strong communication skills both oral and written o Organization skills o Attention to detail Certifications / Educational Level: o High School Diploma or GED required o Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) from approved organization (within 60 days of employment) o Must attend New Hire Training prior to first scheduled shift in assigned club Experience: o Must have 6-12 months experience in customer service function. o Experience operating multiple phone lines preferred. o Basic Computer Skills Physical Requirements: o While performing the duties of this job, the employee is regularly required to stand for up to 8 hours and must talk and hear. The employee occasionally sits, walks, kneels, and reaches with hands and arms. o Frequently required to lift and/or move up to 25 lbs. This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. Source:

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