Jury Services Manager
4.
1 Orange County, CA Orange County, CA Full-time Full-time $115,544 - $136,094 a year $115,544 - $136,094 a year 10 days ago 10 days ago 10 days ago The Superior Court of California, County of Orange is now accepting applications for:
JURY SERVICES MANAGER ( Official Classification:
Deputy Court Operations Manager) ANNUAL SALARY Deputy Court Operations Manager:
$115,544.
00 - $136,094.
40 BENEFIT HIGHLIGHTS Choice of five medical plans Defined Benefit Retirement Plan (2.
50% at 67 formula) $3500 Optional Benefit Plan (OBP) Annually Health Reimbursement Arrangement (HRA) Defined-benefit retirement/pension plan Optional deferred compensation program (457 plan) Vacation and sick leave packages 14 paid holidays per year Tuition reimbursement Deadline to apply is Thursday, November 30, 2023, at 11:
59 p.
m.
PST.
This recruitment is open to external candidates and internal OCSC promotions.
The eligible list established from this recruitment may be used to fill current and future vacancies.
ABOUT ORANGE COUNTY SUPERIOR COURT The Orange County Superior Court is the third largest court of general jurisdiction in California.
We have courthouses throughout the county, including locations in Orange, Westminster, Costa Mesa, Fullerton, Newport Beach, and Santa Ana.
We have a staff of about 1,500 and an operating budget of nearly $250 million.
The Court's Judges, Commissioners and employees are recognized for their high standards of achievement, integrity, and diversity.
The Court is committed to ensuring equal access to court services and enhancing public confidence in the court system.
To learn more about the Superior Court of California, County of Orange, visit our homepage at www.
occourts.
org.
Examples of Duties ABOUT THE POSITION Under general direction, the Jury Services Manager is responsible for the management and oversight of the day-to-day operations of the Jury Services Unit across four Justice Centers.
The position oversees court juror activities and supports the annual Grand Jury recruitment.
The Jury Services Unit summonses over 750,000 prospective jurors every year, with an average of 125,000 jurors reporting for duty, and answers over 10,000 incoming calls per month.
The Jury Services Manager oversees the Jury Services staff, Grand Jury administrative staff and provides cost center management oversight of multiple budgets.
The ideal candidate should possess strong leadership, organizational, public speaking, and exceptional customer service skills.
The ideal candidate will have an opportunity to continue the exciting and innovative work of the unit which has included the implementation of mobile check-in for jurors and the use of data dashboards for workload analysis and statistical reporting.
The Jury Services Manager reports to a Court Operations Manager.
Duties for the classification may include, but are not limited to:
Manages the day-to-day operations of the Jury Services Unit and the Grand Jury administrative staff.
Works closely with judicial officers, peers, supervisors, and lower-level staff to carry out the court's goal to administer an effective jury program and provide the highest level of customer service to internal and external customers.
Attends meetings, reviews statutes, legislation, reviews and distribute policies, manuals, or other documents.
Performs site visits at all justice centers; assists in preparing quarterly summons allocations; yearly state-wide statistical reporting and supports yearly Grand Jury recruitment activities.
Assist with technology projects that pertain to jury operations.
Completes operational requirements by selecting, orienting, training, scheduling, and assigning employees through supervisors.
Establishes and maintains standards and desk procedures to ensure legal compliance and to support the Bench, the public, and justice partners.
Measures results against standards and makes necessary adjustments or corrective action.
Sets goals and objectives for staff that enhance services and efficiency.
Leads and motivates assigned unit to ensure operational needs are met by demonstrating strong leadership, developing staff, fostering a culture of collaboration and partnership with managers throughout the Court to ensure operational goals are met.
Demonstrates organizational awareness by understanding how political, organizational, and technological systems work and operate effectively.
Promotes Court policies, procedures, rules, and applicable laws while moving easily and effectively between the role of supporting judicial officers and following administrative standards.
Works closely with judges and provides support with high-level and sensitive issues.
Demonstrates leadership and ethics by influencing positive change and mentoring staff to support the goals and objectives of the Bench and executive management.
Sets high yet achievable standards and expectations for self and staff, while addressing performance issues effectively.
Demonstrates behavior that sets an example for staff in terms of the Code of Ethics, sound business practices, and court/division strategic plans.
Displays excellent discretion and judgment in interactions and decisions; designs short- and long-term plans for the work unit; encourages and facilitates cooperation within the Court and the public.
Fosters commitment, team spirit, pride, and trust.
Clearly defines responsibility and delegates authority appropriately.
Analyzes, understands, and supports division programs, policies, and activities.
Negotiates and resolves sensitive and controversial issues.
Recommends improvements to policies, programs and procedures, forms, and workflows to streamline business processes and reporting requirements.
Accepts accountability by assuring that effective controls are developed and maintained to ensure the integrity of the operational unit.
Holds self and others accountable for rules and responsibilities, takes steps to mitigate risks and accepts responsibility for breakdowns.
Incumbents are relied upon to ensure that projects within areas of responsibility are completed timely and within budget.
Monitors and evaluates plans, focusing on results and measuring attainment of outcomes.
Maintains and enhances professional and technical knowledge by attending educational workshops, reviewing professional publications, monitoring legislation, establishing personal networks, and participating in professional associations/societies.
Attends and participates in professional and Court meetings; stays abreast of new trends, innovations, and laws in the field(s) of court operations; and performs related assignments within area of responsibility.
Performs related duties within area of assignment.
DEPUTY COURT OPERATIONS MANAGER Minimum Qualifications REQUIRED EDUCATION:
High school diploma or GED equivalent.
-AND- REQUIRED EXPERIENCE (one of the experience requirements must be met):
Two (2) years of full-time (or equivalent) court management experience -OR- Three (3) years of full-time (or equivalent) court supervisory experience -OR- Three (3) years of full-time (or equivalent) non-court management experience in a closely related legal environment such as District Attorney, Public Defender, Probation Department, or large law firm -OR- Two (2) years of full-time (or equivalent) analyst experience while supervising staff or a team in a closely related legal environment such as District Attorney, Public Defender, Probation Department, or large law firm -OR- Four (4) years of full-time (or equivalent) non-court supervisory experience, in a closely related legal environment such as District Attorney, Public Defender, Probation Department or large law firm.
DESIRED EDUCATION:
Desired qualification is graduation from an accredited college or university with a Bachelor's degree in business, public administration, criminal justice, behavioral science, or closely related field; Certification from the Institute for Court Management's Court Management Program (CMP); Judicial Administration Program; or Completion of the Court Executive Development Program (CEDP).
DESIRED
Experience:
One (1) year of budget management experience with direct oversight of one or more specific cost center budgets (e.
g.
, served in a Cost Center Manager capacity).
Experience working in jury service environment.
ADDITIONAL REQUIREMENTS (LICENSES, CERTIFICATIONS, TESTING, etc.
):
Possession of a valid California Drivers' License, Class C to travel to and from justice centers and other locations.
Must pass a thorough background check.
Additional Information All applicants are required to submit an online application and supplemental questionnaire.
.
R sum s will not be accepted in lieu of the required application and supplemental questionnaire.
Human Resources will review applications to identify candidates who meet the minimum qualifications; therefore, it is to your benefit to include all current and previous related work experience.
When listing experience, please include dates and classification of each position held, if more than one.
SELECTION PROCESS Step 1:
Applications will be reviewed to identify candidates who meet the minimum qualifications and/or desirables; those candidates will be referred to step 2 in the selection process.
Step 2:
Candidates' supplemental question responses may be evaluated and ranked.
Depending on the number of applications, additional assessments and/or screening interviews may be conducted.
Step 3:
Those candidates who are successful in the assessment/review may be placed on the eligible list.
Placement on the eligible list is not a guarantee of interview or employment.
All candidates will be notified via email of their status at each step of the process.
Additional steps for the selection process will include a local background and reference check to evaluate compatibility with court employment.
Superior Court of California, County of Orange County provides reasonable accommodations upon request for applicants with disabilities.
Please contact the Human Resources Department at email protected if you feel you will need an accommodation for any aspect of the selection process.
ELIGIBLE LIST This recruitment may be used to establish an eligible list for current and future needs.
The eligible list will remain active until the list is exhausted or a new recruitment opens.
STATUS NOTIFICATIONS You will be notified by email during the process of this recruitment through governmentjobs.
com.
Please check your email spam/junk folders and accept emails ending with governmentjobs.
com and occourts.
org.
If your contact information changes, please update your profile at www.
governmentjobs.
com.
E-VERIFY Superior Court of California, County of Orange participates in the e-Verify program.
QUESTIONS? For questions regarding this recruitment, please contact Ernest Montoya at email protected .
.
An Equal Opportunity Employer are numerous discount programs available to Court employees.
These include, but are not limited to discounts on hearing aids, pet insurance, local attractions, technology products, wellness services and gym memberships.
ONLINE PRIVACY BENEFIT:
Employees may elect to enroll in a voluntary online privacy protection plan provided by IronWall360.
This benefit helps protect employee's online privacy by searching the Internet and locating any personal information and making sure it is removed.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
1 Orange County, CA Orange County, CA Full-time Full-time $115,544 - $136,094 a year $115,544 - $136,094 a year 10 days ago 10 days ago 10 days ago The Superior Court of California, County of Orange is now accepting applications for:
JURY SERVICES MANAGER ( Official Classification:
Deputy Court Operations Manager) ANNUAL SALARY Deputy Court Operations Manager:
$115,544.
00 - $136,094.
40 BENEFIT HIGHLIGHTS Choice of five medical plans Defined Benefit Retirement Plan (2.
50% at 67 formula) $3500 Optional Benefit Plan (OBP) Annually Health Reimbursement Arrangement (HRA) Defined-benefit retirement/pension plan Optional deferred compensation program (457 plan) Vacation and sick leave packages 14 paid holidays per year Tuition reimbursement Deadline to apply is Thursday, November 30, 2023, at 11:
59 p.
m.
PST.
This recruitment is open to external candidates and internal OCSC promotions.
The eligible list established from this recruitment may be used to fill current and future vacancies.
ABOUT ORANGE COUNTY SUPERIOR COURT The Orange County Superior Court is the third largest court of general jurisdiction in California.
We have courthouses throughout the county, including locations in Orange, Westminster, Costa Mesa, Fullerton, Newport Beach, and Santa Ana.
We have a staff of about 1,500 and an operating budget of nearly $250 million.
The Court's Judges, Commissioners and employees are recognized for their high standards of achievement, integrity, and diversity.
The Court is committed to ensuring equal access to court services and enhancing public confidence in the court system.
To learn more about the Superior Court of California, County of Orange, visit our homepage at www.
occourts.
org.
Examples of Duties ABOUT THE POSITION Under general direction, the Jury Services Manager is responsible for the management and oversight of the day-to-day operations of the Jury Services Unit across four Justice Centers.
The position oversees court juror activities and supports the annual Grand Jury recruitment.
The Jury Services Unit summonses over 750,000 prospective jurors every year, with an average of 125,000 jurors reporting for duty, and answers over 10,000 incoming calls per month.
The Jury Services Manager oversees the Jury Services staff, Grand Jury administrative staff and provides cost center management oversight of multiple budgets.
The ideal candidate should possess strong leadership, organizational, public speaking, and exceptional customer service skills.
The ideal candidate will have an opportunity to continue the exciting and innovative work of the unit which has included the implementation of mobile check-in for jurors and the use of data dashboards for workload analysis and statistical reporting.
The Jury Services Manager reports to a Court Operations Manager.
Duties for the classification may include, but are not limited to:
Manages the day-to-day operations of the Jury Services Unit and the Grand Jury administrative staff.
Works closely with judicial officers, peers, supervisors, and lower-level staff to carry out the court's goal to administer an effective jury program and provide the highest level of customer service to internal and external customers.
Attends meetings, reviews statutes, legislation, reviews and distribute policies, manuals, or other documents.
Performs site visits at all justice centers; assists in preparing quarterly summons allocations; yearly state-wide statistical reporting and supports yearly Grand Jury recruitment activities.
Assist with technology projects that pertain to jury operations.
Completes operational requirements by selecting, orienting, training, scheduling, and assigning employees through supervisors.
Establishes and maintains standards and desk procedures to ensure legal compliance and to support the Bench, the public, and justice partners.
Measures results against standards and makes necessary adjustments or corrective action.
Sets goals and objectives for staff that enhance services and efficiency.
Leads and motivates assigned unit to ensure operational needs are met by demonstrating strong leadership, developing staff, fostering a culture of collaboration and partnership with managers throughout the Court to ensure operational goals are met.
Demonstrates organizational awareness by understanding how political, organizational, and technological systems work and operate effectively.
Promotes Court policies, procedures, rules, and applicable laws while moving easily and effectively between the role of supporting judicial officers and following administrative standards.
Works closely with judges and provides support with high-level and sensitive issues.
Demonstrates leadership and ethics by influencing positive change and mentoring staff to support the goals and objectives of the Bench and executive management.
Sets high yet achievable standards and expectations for self and staff, while addressing performance issues effectively.
Demonstrates behavior that sets an example for staff in terms of the Code of Ethics, sound business practices, and court/division strategic plans.
Displays excellent discretion and judgment in interactions and decisions; designs short- and long-term plans for the work unit; encourages and facilitates cooperation within the Court and the public.
Fosters commitment, team spirit, pride, and trust.
Clearly defines responsibility and delegates authority appropriately.
Analyzes, understands, and supports division programs, policies, and activities.
Negotiates and resolves sensitive and controversial issues.
Recommends improvements to policies, programs and procedures, forms, and workflows to streamline business processes and reporting requirements.
Accepts accountability by assuring that effective controls are developed and maintained to ensure the integrity of the operational unit.
Holds self and others accountable for rules and responsibilities, takes steps to mitigate risks and accepts responsibility for breakdowns.
Incumbents are relied upon to ensure that projects within areas of responsibility are completed timely and within budget.
Monitors and evaluates plans, focusing on results and measuring attainment of outcomes.
Maintains and enhances professional and technical knowledge by attending educational workshops, reviewing professional publications, monitoring legislation, establishing personal networks, and participating in professional associations/societies.
Attends and participates in professional and Court meetings; stays abreast of new trends, innovations, and laws in the field(s) of court operations; and performs related assignments within area of responsibility.
Performs related duties within area of assignment.
DEPUTY COURT OPERATIONS MANAGER Minimum Qualifications REQUIRED EDUCATION:
High school diploma or GED equivalent.
-AND- REQUIRED EXPERIENCE (one of the experience requirements must be met):
Two (2) years of full-time (or equivalent) court management experience -OR- Three (3) years of full-time (or equivalent) court supervisory experience -OR- Three (3) years of full-time (or equivalent) non-court management experience in a closely related legal environment such as District Attorney, Public Defender, Probation Department, or large law firm -OR- Two (2) years of full-time (or equivalent) analyst experience while supervising staff or a team in a closely related legal environment such as District Attorney, Public Defender, Probation Department, or large law firm -OR- Four (4) years of full-time (or equivalent) non-court supervisory experience, in a closely related legal environment such as District Attorney, Public Defender, Probation Department or large law firm.
DESIRED EDUCATION:
Desired qualification is graduation from an accredited college or university with a Bachelor's degree in business, public administration, criminal justice, behavioral science, or closely related field; Certification from the Institute for Court Management's Court Management Program (CMP); Judicial Administration Program; or Completion of the Court Executive Development Program (CEDP).
DESIRED
Experience:
One (1) year of budget management experience with direct oversight of one or more specific cost center budgets (e.
g.
, served in a Cost Center Manager capacity).
Experience working in jury service environment.
ADDITIONAL REQUIREMENTS (LICENSES, CERTIFICATIONS, TESTING, etc.
):
Possession of a valid California Drivers' License, Class C to travel to and from justice centers and other locations.
Must pass a thorough background check.
Additional Information All applicants are required to submit an online application and supplemental questionnaire.
.
R sum s will not be accepted in lieu of the required application and supplemental questionnaire.
Human Resources will review applications to identify candidates who meet the minimum qualifications; therefore, it is to your benefit to include all current and previous related work experience.
When listing experience, please include dates and classification of each position held, if more than one.
SELECTION PROCESS Step 1:
Applications will be reviewed to identify candidates who meet the minimum qualifications and/or desirables; those candidates will be referred to step 2 in the selection process.
Step 2:
Candidates' supplemental question responses may be evaluated and ranked.
Depending on the number of applications, additional assessments and/or screening interviews may be conducted.
Step 3:
Those candidates who are successful in the assessment/review may be placed on the eligible list.
Placement on the eligible list is not a guarantee of interview or employment.
All candidates will be notified via email of their status at each step of the process.
Additional steps for the selection process will include a local background and reference check to evaluate compatibility with court employment.
Superior Court of California, County of Orange County provides reasonable accommodations upon request for applicants with disabilities.
Please contact the Human Resources Department at email protected if you feel you will need an accommodation for any aspect of the selection process.
ELIGIBLE LIST This recruitment may be used to establish an eligible list for current and future needs.
The eligible list will remain active until the list is exhausted or a new recruitment opens.
STATUS NOTIFICATIONS You will be notified by email during the process of this recruitment through governmentjobs.
com.
Please check your email spam/junk folders and accept emails ending with governmentjobs.
com and occourts.
org.
If your contact information changes, please update your profile at www.
governmentjobs.
com.
E-VERIFY Superior Court of California, County of Orange participates in the e-Verify program.
QUESTIONS? For questions regarding this recruitment, please contact Ernest Montoya at email protected .
.
An Equal Opportunity Employer are numerous discount programs available to Court employees.
These include, but are not limited to discounts on hearing aids, pet insurance, local attractions, technology products, wellness services and gym memberships.
ONLINE PRIVACY BENEFIT:
Employees may elect to enroll in a voluntary online privacy protection plan provided by IronWall360.
This benefit helps protect employee's online privacy by searching the Internet and locating any personal information and making sure it is removed.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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