Benefits Technology Analyst
Irvine, CA Irvine, CA Full-time Full-time $34,850 - $44,850 a year $34,850 - $44,850 a year 19 hours ago 19 hours ago 19 hours ago The Benefits Technology Analyst works alongside the Technology Specialist and Employee Benefits business segment by configuring and maintaining the benefits eligibility management system offered to clients.
The Technology Analyst is responsible for ensuring data accuracy within the system.
The successful candidate will build and maintain colleague and client relationships, undertake new opportunities, and learns and conduct research independently as needed.
Principal
Responsibilities:
Manages onboarding and transition process, and access, for all groups within the Eligibility Management System Provide support to configure and administer the eligibility management system and assists with maintenance/troubleshooting Conducts tests in eligibility management system after new implementations and renewals Maintains monthly enrollment spreadsheet for assigned third-party vendors Monitors technology email and manages basic client inquiries Monitors insurance partner's files and address any discrepancies identified in the reports for assigned clients Documents all activity in on-line client file to ensure quality and responsiveness Conducts and assigns various Eligibility Auditing of select accounts such as billing reconciliation, monthly reports, post-renewal audits, and system to system discrepancy reports Aids in analyzing, evaluating and prioritizing requirements to deliver business process or automated application solutions, including end user acceptance testing of automation, to address business needs Maintains a concern for timeliness and completeness when interacting with clients, firm and insurance company partners to minimize potential for errors and omissions claims Identifies client training opportunities related to policy and eligibility management Cultivates strong relationships with insurance company partners and understands carrier requirements and attributes Act as secondary resource to the Employee Benefits Team and/or client Looks for opportunities to improve the firm, business segment and processes.
Brings issues and discrepancies to the attention of appropriate leadership.
Knowledge Knowledge, Skills and Abilities:
Superb client relations/customer service skills Beginner to moderate knowledge of Microsoft Word and PowerPoint Possesses a moderate working knowledge of Microsoft Excel, including the ability to manipulate data, compare and contrast two data sets, perform pivot tables and lookups Demonstrates strong organizational skills and high attention to detail Demonstrates effective presentation skills through both verbal and written communications Possesses the ability to learn appropriate insurance company and firm software systems Possesses the ability to learn benefits and grow in product knowledge Demonstrates the ability to multi-task and prioritize workloads while maintaining deadlines Demonstrates the ability to interact and communicate effectively within a team environment to share knowledge and manage workflows Demonstrates firm's behavioral tenets, exuding behavior that is aligned with corporate culture The starting pay is $34,850 - $44,850 plus.
Salary is negotiable upon time of offer.
PRIMARY RESPONSIBILITIES & PERCENTAGE OF TIME PER PRIMARY RESPONSIBILITY:
Manages onboarding and transition process, and access, for all groups within the Eligibility Management System Provide support to configure and administer the eligibility management system and assists with maintenance/troubleshooting Conducts tests in eligibility management system after new implementations and renewals Maintains monthly enrollment spreadsheet for assigned third-party vendors Monitors technology email and manages basic client inquiries Monitors insurance partner's files and address any discrepancies identified in the reports for assigned clients Documents all activity in on-line client file to ensure quality and responsiveness Conducts and assigns various Eligibility Auditing of select accounts such as billing reconciliation, monthly reports, post-renewal audits, and system to system discrepancy reports Aids in analyzing, evaluating, and prioritizing requirements to deliver business process or automated application solutions, including end user acceptance testing of automation, to address business needs Maintains a concern for timeliness and completeness when interacting with clients, firm and insurance company partners to minimize potential for errors and omissions claims Identifies client training opportunities related to policy and eligibility management Cultivates strong relationships with insurance company partners and understands carrier requirements and attributes Act as secondary resource to the Employee Benefits Team Looks for opportunities to improve the firm, business segment and processes.
Brings issues and discrepancies to the attention of appropriate leadership.
Click here for some insight into our culture! Job Type:
Full-time Pay:
$34,850.
00 - $44,850.
00 per year.
Estimated Salary: $20 to $28 per hour based on qualifications.
The Technology Analyst is responsible for ensuring data accuracy within the system.
The successful candidate will build and maintain colleague and client relationships, undertake new opportunities, and learns and conduct research independently as needed.
Principal
Responsibilities:
Manages onboarding and transition process, and access, for all groups within the Eligibility Management System Provide support to configure and administer the eligibility management system and assists with maintenance/troubleshooting Conducts tests in eligibility management system after new implementations and renewals Maintains monthly enrollment spreadsheet for assigned third-party vendors Monitors technology email and manages basic client inquiries Monitors insurance partner's files and address any discrepancies identified in the reports for assigned clients Documents all activity in on-line client file to ensure quality and responsiveness Conducts and assigns various Eligibility Auditing of select accounts such as billing reconciliation, monthly reports, post-renewal audits, and system to system discrepancy reports Aids in analyzing, evaluating and prioritizing requirements to deliver business process or automated application solutions, including end user acceptance testing of automation, to address business needs Maintains a concern for timeliness and completeness when interacting with clients, firm and insurance company partners to minimize potential for errors and omissions claims Identifies client training opportunities related to policy and eligibility management Cultivates strong relationships with insurance company partners and understands carrier requirements and attributes Act as secondary resource to the Employee Benefits Team and/or client Looks for opportunities to improve the firm, business segment and processes.
Brings issues and discrepancies to the attention of appropriate leadership.
Knowledge Knowledge, Skills and Abilities:
Superb client relations/customer service skills Beginner to moderate knowledge of Microsoft Word and PowerPoint Possesses a moderate working knowledge of Microsoft Excel, including the ability to manipulate data, compare and contrast two data sets, perform pivot tables and lookups Demonstrates strong organizational skills and high attention to detail Demonstrates effective presentation skills through both verbal and written communications Possesses the ability to learn appropriate insurance company and firm software systems Possesses the ability to learn benefits and grow in product knowledge Demonstrates the ability to multi-task and prioritize workloads while maintaining deadlines Demonstrates the ability to interact and communicate effectively within a team environment to share knowledge and manage workflows Demonstrates firm's behavioral tenets, exuding behavior that is aligned with corporate culture The starting pay is $34,850 - $44,850 plus.
Salary is negotiable upon time of offer.
PRIMARY RESPONSIBILITIES & PERCENTAGE OF TIME PER PRIMARY RESPONSIBILITY:
Manages onboarding and transition process, and access, for all groups within the Eligibility Management System Provide support to configure and administer the eligibility management system and assists with maintenance/troubleshooting Conducts tests in eligibility management system after new implementations and renewals Maintains monthly enrollment spreadsheet for assigned third-party vendors Monitors technology email and manages basic client inquiries Monitors insurance partner's files and address any discrepancies identified in the reports for assigned clients Documents all activity in on-line client file to ensure quality and responsiveness Conducts and assigns various Eligibility Auditing of select accounts such as billing reconciliation, monthly reports, post-renewal audits, and system to system discrepancy reports Aids in analyzing, evaluating, and prioritizing requirements to deliver business process or automated application solutions, including end user acceptance testing of automation, to address business needs Maintains a concern for timeliness and completeness when interacting with clients, firm and insurance company partners to minimize potential for errors and omissions claims Identifies client training opportunities related to policy and eligibility management Cultivates strong relationships with insurance company partners and understands carrier requirements and attributes Act as secondary resource to the Employee Benefits Team Looks for opportunities to improve the firm, business segment and processes.
Brings issues and discrepancies to the attention of appropriate leadership.
Click here for some insight into our culture! Job Type:
Full-time Pay:
$34,850.
00 - $44,850.
00 per year.
Estimated Salary: $20 to $28 per hour based on qualifications.
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