Patient Financial Coordinator
Quick Apply Full-time Contract 2 hours ago Full Job Description ABOUT US Do you want to make a difference in someone's life? Are you passionate about providing excellent patient care and transforming lives? Then join our world-class fertility team and help couples fulfill their dream.
We are Ingenes, a team of experts committed to transforming the lives of our patients.
Ranked among the top fertility institutes, we have already fulfilled more than 50,000 dreams.
Our goal is to help couples who are struggling to complete their families by providing affordable fertility treatments and co-creating a memorable professional and life experience in conjunction with our teams.
POSITION SUMMARY This position is responsible for offering and promoting Ingenes' services.
Responsible for providing quality care to patients undergoing treatment for fertility or wishing to preserve future fertility.
Also, counseling potential patients on treatment options, by active listening and understanding their necessities.
This position requires a high level of customer service, discussing treatments with patients according to their medical needs and financial possibilities.
Ensure patient retention, and personalized attention.
Responsibilities Act as a Liaison interfacing with patients Generate a great experience on patients Provide personalized advice to patients so they can make the best choice Educate patients on treatment protocols and procedures Assist with in-office procedures Work with the medical team to retain patients by offering services that meet standards of excellence and fits their specifical needs Establish and maintain positive working relationships with existing patients through prompt service and subsequent follow up (video calls, phone calls, email, etc.
.
) Communicate with the patient via phone or messaging the patient responsibility amount to be paid for the related service.
Take a proactive approach aimed at coming up with solutions that support patient services of the highest standards Understand the individual requirements of each patient according to medical recommendation and build the perfect budget that covers all the patient necessities in order to retain them Identify programs or initiatives that potentially could increase company revenues, decrease costs and increase customer satisfaction Provide patient's privacy and confidentiality within the guidelines of HIPAA Provide a patient care experience that exceeds their expectation by actively listening to the patient and taking on the role of providing exceptional patient care Provide financial counseling to patients on various procedures to be rendered Provide financial follow-up to patients Main Skills Excellent verbal and written communication skills Highly motivated and target driven individual Executive appearance (required) Proficient computer skills Proficient in Excel Bilingual in Spanish Availability to travel Requirements Experience in OB/GYN and/or Fertility Experience in sales and services Interested on developing in sales and earning commissions Patient financial counseling experience Experience in clinic environments Very empathetic communication skills Passionate about woman health Service attitude Attention to detail Excellent work ethic and accountability Benefits & Salary Competitive salary Productivity commissions Vacations Sick pay leave Holidays Training Job Types:
Full-time, Contract Salary:
$25.
00 - $27.
00 per hour
Benefits:
Flexible schedule Paid time off Schedule:
8 hour shift Weekend availability Supplemental pay types:
Commission pay
Experience:
Sales:
1 year (Preferred) OB/GYN:
1 year (Preferred) Language:
Spanish (Required) Work Location:
One location Act as a Liaison interfacing with patients Generate a great experience on patients Provide personalized advice to patients so they can make the best choice Educate patients on treatment protocols and procedures Assist with in-office procedures Work with the medical team to retain patients by offering services that meet standards of excellence and fits their specifical needs Establish and maintain positive working relationships with existing patients through prompt service and subsequent follow up (video calls, phone calls, email, etc.
.
) Communicate with the patient via phone or messaging the patient responsibility amount to be paid for the related service.
Take a proactive approach aimed at coming up with solutions that support patient services of the highest standards Understand the individual requirements of each patient according to medical recommendation and build the perfect budget that covers all the patient necessities in order to retain them Identify programs or initiatives that potentially could increase company revenues, decrease costs and increase customer satisfaction Provide patient's privacy and confidentiality within the guidelines of HIPAA Provide a patient care experience that exceeds their expectation by actively listening to the patient and taking on the role of providing exceptional patient care Provide financial counseling to patients on various procedures to be rendered Provide financial follow-up to patients Excellent verbal and written communication skills Highly motivated and target driven individual Executive appearance (required) Proficient computer skills Proficient in Excel Bilingual in Spanish Availability to travel Experience in OB/GYN and/or Fertility Experience in sales and services Interested on developing in sales and earning commissions Patient financial counseling experience Experience in clinic environments Very empathetic communication skills Passionate about woman health Service attitude Attention to detail Excellent work ethic and accountability Competitive salary Productivity commissions Vacations Sick pay leave Holidays Training Flexible schedule Paid time off 8 hour shift Weekend availability Commission pay Sales:
1 year (Preferred) OB/GYN:
1 year (Preferred) Spanish (Required) Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are Ingenes, a team of experts committed to transforming the lives of our patients.
Ranked among the top fertility institutes, we have already fulfilled more than 50,000 dreams.
Our goal is to help couples who are struggling to complete their families by providing affordable fertility treatments and co-creating a memorable professional and life experience in conjunction with our teams.
POSITION SUMMARY This position is responsible for offering and promoting Ingenes' services.
Responsible for providing quality care to patients undergoing treatment for fertility or wishing to preserve future fertility.
Also, counseling potential patients on treatment options, by active listening and understanding their necessities.
This position requires a high level of customer service, discussing treatments with patients according to their medical needs and financial possibilities.
Ensure patient retention, and personalized attention.
Responsibilities Act as a Liaison interfacing with patients Generate a great experience on patients Provide personalized advice to patients so they can make the best choice Educate patients on treatment protocols and procedures Assist with in-office procedures Work with the medical team to retain patients by offering services that meet standards of excellence and fits their specifical needs Establish and maintain positive working relationships with existing patients through prompt service and subsequent follow up (video calls, phone calls, email, etc.
.
) Communicate with the patient via phone or messaging the patient responsibility amount to be paid for the related service.
Take a proactive approach aimed at coming up with solutions that support patient services of the highest standards Understand the individual requirements of each patient according to medical recommendation and build the perfect budget that covers all the patient necessities in order to retain them Identify programs or initiatives that potentially could increase company revenues, decrease costs and increase customer satisfaction Provide patient's privacy and confidentiality within the guidelines of HIPAA Provide a patient care experience that exceeds their expectation by actively listening to the patient and taking on the role of providing exceptional patient care Provide financial counseling to patients on various procedures to be rendered Provide financial follow-up to patients Main Skills Excellent verbal and written communication skills Highly motivated and target driven individual Executive appearance (required) Proficient computer skills Proficient in Excel Bilingual in Spanish Availability to travel Requirements Experience in OB/GYN and/or Fertility Experience in sales and services Interested on developing in sales and earning commissions Patient financial counseling experience Experience in clinic environments Very empathetic communication skills Passionate about woman health Service attitude Attention to detail Excellent work ethic and accountability Benefits & Salary Competitive salary Productivity commissions Vacations Sick pay leave Holidays Training Job Types:
Full-time, Contract Salary:
$25.
00 - $27.
00 per hour
Benefits:
Flexible schedule Paid time off Schedule:
8 hour shift Weekend availability Supplemental pay types:
Commission pay
Experience:
Sales:
1 year (Preferred) OB/GYN:
1 year (Preferred) Language:
Spanish (Required) Work Location:
One location Act as a Liaison interfacing with patients Generate a great experience on patients Provide personalized advice to patients so they can make the best choice Educate patients on treatment protocols and procedures Assist with in-office procedures Work with the medical team to retain patients by offering services that meet standards of excellence and fits their specifical needs Establish and maintain positive working relationships with existing patients through prompt service and subsequent follow up (video calls, phone calls, email, etc.
.
) Communicate with the patient via phone or messaging the patient responsibility amount to be paid for the related service.
Take a proactive approach aimed at coming up with solutions that support patient services of the highest standards Understand the individual requirements of each patient according to medical recommendation and build the perfect budget that covers all the patient necessities in order to retain them Identify programs or initiatives that potentially could increase company revenues, decrease costs and increase customer satisfaction Provide patient's privacy and confidentiality within the guidelines of HIPAA Provide a patient care experience that exceeds their expectation by actively listening to the patient and taking on the role of providing exceptional patient care Provide financial counseling to patients on various procedures to be rendered Provide financial follow-up to patients Excellent verbal and written communication skills Highly motivated and target driven individual Executive appearance (required) Proficient computer skills Proficient in Excel Bilingual in Spanish Availability to travel Experience in OB/GYN and/or Fertility Experience in sales and services Interested on developing in sales and earning commissions Patient financial counseling experience Experience in clinic environments Very empathetic communication skills Passionate about woman health Service attitude Attention to detail Excellent work ethic and accountability Competitive salary Productivity commissions Vacations Sick pay leave Holidays Training Flexible schedule Paid time off 8 hour shift Weekend availability Commission pay Sales:
1 year (Preferred) OB/GYN:
1 year (Preferred) Spanish (Required) Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
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