Customer Practice Manager, SOCAL Proffessional Services
Job summaryThe Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can support significant customer programs during the solution and pursuit stages, develop a long-term Professional Services strategy and execute that strategy in partnership with strategic customers.
The CPM is a trusted advisor for our customers and the role includes all aspects of business development, deal structuring, deal support and closure in those accounts.
Specifically, the Customer Practice Manager will partner with the aligned segment sales team to ensure coverage for and focus upon accounts to accelerate AWS and modernize its software services on the cloud.
AWS Professional Services engages in a wide variety of projects with customers and partners, providing collective experience from across the AWS customer base.
We are obsessed about successful outcomes for the Customer.
Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered at the right time, and drive feature innovation based upon customer needs.
Engage customers - collaborate with AWS sales and partner teams to develop strong customer and partner relationships and build a growing business and drive AWS adoption in a named customers Enable cloud transformation - develop long term Cloud Strategy with customers, identify & develop specific opportunities and supporting business cases, manage issues and risks Support the commercial relationship - plan and implement a portfolio of projects, including budget & deliverable responsibilities, drive proposal construction, including estimations and deal pricing, conduct contract negotiations & execute contracts Be an advocate - work with AWS engineering teams to convey partner and enterprise customer feedback as input to AWS technology roadmaps Think big - ability to assess customer marketplace circumstances, organizational readiness, and C-level sponsor willingness to initiate conversations that lead to broader strategic transformation programs, construct large, complex multi-month programs which include multiple ProServe engagement services This is a customer facing role.
You may be required to travel to client locations to meet with stakeholders and deliver professional services when appropriate, sanctioned and safe.
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Estimated Salary: $20 to $28 per hour based on qualifications.
The CPM is a trusted advisor for our customers and the role includes all aspects of business development, deal structuring, deal support and closure in those accounts.
Specifically, the Customer Practice Manager will partner with the aligned segment sales team to ensure coverage for and focus upon accounts to accelerate AWS and modernize its software services on the cloud.
AWS Professional Services engages in a wide variety of projects with customers and partners, providing collective experience from across the AWS customer base.
We are obsessed about successful outcomes for the Customer.
Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered at the right time, and drive feature innovation based upon customer needs.
Engage customers - collaborate with AWS sales and partner teams to develop strong customer and partner relationships and build a growing business and drive AWS adoption in a named customers Enable cloud transformation - develop long term Cloud Strategy with customers, identify & develop specific opportunities and supporting business cases, manage issues and risks Support the commercial relationship - plan and implement a portfolio of projects, including budget & deliverable responsibilities, drive proposal construction, including estimations and deal pricing, conduct contract negotiations & execute contracts Be an advocate - work with AWS engineering teams to convey partner and enterprise customer feedback as input to AWS technology roadmaps Think big - ability to assess customer marketplace circumstances, organizational readiness, and C-level sponsor willingness to initiate conversations that lead to broader strategic transformation programs, construct large, complex multi-month programs which include multiple ProServe engagement services This is a customer facing role.
You may be required to travel to client locations to meet with stakeholders and deliver professional services when appropriate, sanctioned and safe.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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