B2B Customer Service Account Manager
3.
8 Irvine, CA Irvine, CA Full-time Full-time $19.
00 - $24.
50 an hour $19.
00 - $24.
50 an hour At Area51 Electronics, we hire passionate people who want to make a difference by helping the people around them and by adding value to Area51 Electronics.
As an electronic components distributor, we strive to provide the highest quality to our customers and this passion for quality transcends beyond our products and services; we are interested in quality people.
We are looking for passionate people who want to make a difference to join, learn and grow with our team.
Make first contact to learn more about Area51 Electronics or to meet the aliens:
www.
area51esg.
com Our Ideal Team Member:
Believes and uses the concepts from Extreme Ownership by Jocko Willink and Leif Babin:
o Embraces responsibility for both successes and setbacks.
We value those who take ownership of their actions and are proactive in addressing challenges.
o Values open communication and a sense of shared purpose within the team.
o Does not hesitate to ask questions to fully understand and believe in our mission.
o If ever faced with a task or directive that raises doubts, you seek clarity through thoughtful questioning, as this empowers both you and your team members to execute the mission effectively.
o Creates an inclusive environment where team members feel comfortable expressing their concerns and sharing feedback.
o Can articulate the why behind decisions and thought processes, as this fosters better collaboration and buy-in from the team.
o Acknowledges that priorities may evolve rapidly and believes in building trust over time through consistent actions and communication.
Has strong prospecting skills with a desire for high quantity and quality of outbound calls.
Is disciplined, dedicated, and determined to produce desirable results (going beyond the barest minimum and expectations).
Has a strong desire to continuously enhance their sales acumen.
Has the passion and intrinsic motivation to learn, change (reflect), and grow.
Has a strong and excellent work ethic (honesty, integrity, humility, respect, and accountability).
Manages their time wisely (be punctual and observe deadlines) and understands the importance of having an effective and efficient balance between details, accuracy, deadlines, and results.
Enjoys helping and supporting others and believes in brainstorming and collaborating with others.
Job Title:
Account Manager Work Schedule:
Mon-Fri (8:
00 AM--5:
00 PM) Classification:
Non-Exempt Job Type:
Hybrid (with potential to be onsite) Compensation Range:
$19-$24.
50/hr (plus commission) Job Summary Under the supervision of a Sales Manager, the incumbent is responsible for growing and maintaining current accounts as well as seeking out and creating new business opportunities.
The individual is expected to meet Supplier Diversity goals under the guidance of a Sales Manager and/or Sales Director.
Essential Duties and
Responsibilities:
Include the following.
Other duties may be assigned.
Account Management Nurture, grow, and create new business opportunities and relationships with the assigned accounts Qualify, respond to, and process Request for Quotes (RFQs) and customer purchase orders Manage activities within supplier portals of assigned accounts as needed Investigate and resolve issues with accounts as they arise Collaborate with team members, customers, suppliers, and manufacturers on opportunities and/or issues Convert opportunities into sales.
Read and interpret technical drawings to ensure the product information (including part number) matches our customer's part number and requirements Research and provide potential form-fit-function equivalents (cross-reference components) to the customer when necessary Actively communicate with team members and management Communicate with customers and vendors on the phone and through email constantly Utilize Area51 Electronics' proprietary software program for all sales-related work Assist the Purchasing department with sourcing product when needed Perform contract review in accordance with our Quality Management System to ensure we have the ability to meet our customer's requirements Respond to and process customer return material authorizations (RMAs) requests in a timely manner Business Development Identify, create, and nurture new business opportunities and relationships with future customers through proactive prospecting and strategic calling Create a target list of potential customers Assist customers personally to help move sales forward as needed Attend industry tradeshows and travel to customers when needed Supplier Diversity Create a target list of companies that have Supplied Diversity programs in place Identify and contact the SBLO (Small Business Liaison Officer) at each account to create new opportunities Complete and submit New Supplier Account forms (electronically when needed) with SBLO to set up new accounts Research and identify best course of action for interactions for potential new accounts and continually take strategic follow up actions Nurture, grow, and create new Supplier Diversity opportunities and relationships with future customers Convert new Supplier Diversity opportunities into sales Attend Supplier Diversity related tradeshows and events Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
This job description is subject to change at any time.
Required - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education Required:
Minimum of High School Diploma or GED from an accredited institution Preferred:
Bachelor's degree in any field Experience Preferred:
One (1) year in electronic component distribution sales Language Skills Able to communicate professionally in English, both verbally and through written form to a diverse group of people.
Other Skills and Abilities Able to organize many tasks, determine priority, and independently complete detailed skills.
Able to demonstrate the ability to conduct one's self in a professional manner.
Ability to participate in work-related activities as a team player.
Must be able to operate a computer and Area51 Electronics' proprietary software program.
Work Environment -- The work environment characteristic described is representative of those an employee will encounter while performing essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Physical Functions Stand:
Moderate Sit:
Moderate to Frequent Walk:
Moderate Bend:
Moderate Handle Objects:
Moderate Reach Above Shoulder Level:
Moderate Use Fine Finger Movements:
Continuous Carry/Lift Loads up to 25 Pounds:
Moderate Essential Cognitive Functions Reason and Analyze:
Continuous Read/Comprehend English:
Continuous Generate Written Work Product:
Continuous Communicate Orally in English:
Continuous Work Under Time Pressure:
Continuous Independent Problem Solving:
Continuous Interruptions:
Continuous Maintain Team Collaboration:
Continuous Organize:
Continuous Prioritize:
Continuous Computations:
Continuous Essential Environmental Factors Interruptions:
Continuous Task takes less than 1/3 of the time:
Moderate Task takes 1/3 to 2/3 of the time:
Moderate to Frequent Task takes more than t 2/3 of the time:
Continuous Job Type:
Full-time Pay:
$19.
00 - $24.
50 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule:
8 hour shift Work Location:
Hybrid remote in Irvine, CA 92618.
Estimated Salary: $20 to $28 per hour based on qualifications.
8 Irvine, CA Irvine, CA Full-time Full-time $19.
00 - $24.
50 an hour $19.
00 - $24.
50 an hour At Area51 Electronics, we hire passionate people who want to make a difference by helping the people around them and by adding value to Area51 Electronics.
As an electronic components distributor, we strive to provide the highest quality to our customers and this passion for quality transcends beyond our products and services; we are interested in quality people.
We are looking for passionate people who want to make a difference to join, learn and grow with our team.
Make first contact to learn more about Area51 Electronics or to meet the aliens:
www.
area51esg.
com Our Ideal Team Member:
Believes and uses the concepts from Extreme Ownership by Jocko Willink and Leif Babin:
o Embraces responsibility for both successes and setbacks.
We value those who take ownership of their actions and are proactive in addressing challenges.
o Values open communication and a sense of shared purpose within the team.
o Does not hesitate to ask questions to fully understand and believe in our mission.
o If ever faced with a task or directive that raises doubts, you seek clarity through thoughtful questioning, as this empowers both you and your team members to execute the mission effectively.
o Creates an inclusive environment where team members feel comfortable expressing their concerns and sharing feedback.
o Can articulate the why behind decisions and thought processes, as this fosters better collaboration and buy-in from the team.
o Acknowledges that priorities may evolve rapidly and believes in building trust over time through consistent actions and communication.
Has strong prospecting skills with a desire for high quantity and quality of outbound calls.
Is disciplined, dedicated, and determined to produce desirable results (going beyond the barest minimum and expectations).
Has a strong desire to continuously enhance their sales acumen.
Has the passion and intrinsic motivation to learn, change (reflect), and grow.
Has a strong and excellent work ethic (honesty, integrity, humility, respect, and accountability).
Manages their time wisely (be punctual and observe deadlines) and understands the importance of having an effective and efficient balance between details, accuracy, deadlines, and results.
Enjoys helping and supporting others and believes in brainstorming and collaborating with others.
Job Title:
Account Manager Work Schedule:
Mon-Fri (8:
00 AM--5:
00 PM) Classification:
Non-Exempt Job Type:
Hybrid (with potential to be onsite) Compensation Range:
$19-$24.
50/hr (plus commission) Job Summary Under the supervision of a Sales Manager, the incumbent is responsible for growing and maintaining current accounts as well as seeking out and creating new business opportunities.
The individual is expected to meet Supplier Diversity goals under the guidance of a Sales Manager and/or Sales Director.
Essential Duties and
Responsibilities:
Include the following.
Other duties may be assigned.
Account Management Nurture, grow, and create new business opportunities and relationships with the assigned accounts Qualify, respond to, and process Request for Quotes (RFQs) and customer purchase orders Manage activities within supplier portals of assigned accounts as needed Investigate and resolve issues with accounts as they arise Collaborate with team members, customers, suppliers, and manufacturers on opportunities and/or issues Convert opportunities into sales.
Read and interpret technical drawings to ensure the product information (including part number) matches our customer's part number and requirements Research and provide potential form-fit-function equivalents (cross-reference components) to the customer when necessary Actively communicate with team members and management Communicate with customers and vendors on the phone and through email constantly Utilize Area51 Electronics' proprietary software program for all sales-related work Assist the Purchasing department with sourcing product when needed Perform contract review in accordance with our Quality Management System to ensure we have the ability to meet our customer's requirements Respond to and process customer return material authorizations (RMAs) requests in a timely manner Business Development Identify, create, and nurture new business opportunities and relationships with future customers through proactive prospecting and strategic calling Create a target list of potential customers Assist customers personally to help move sales forward as needed Attend industry tradeshows and travel to customers when needed Supplier Diversity Create a target list of companies that have Supplied Diversity programs in place Identify and contact the SBLO (Small Business Liaison Officer) at each account to create new opportunities Complete and submit New Supplier Account forms (electronically when needed) with SBLO to set up new accounts Research and identify best course of action for interactions for potential new accounts and continually take strategic follow up actions Nurture, grow, and create new Supplier Diversity opportunities and relationships with future customers Convert new Supplier Diversity opportunities into sales Attend Supplier Diversity related tradeshows and events Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
This job description is subject to change at any time.
Required - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education Required:
Minimum of High School Diploma or GED from an accredited institution Preferred:
Bachelor's degree in any field Experience Preferred:
One (1) year in electronic component distribution sales Language Skills Able to communicate professionally in English, both verbally and through written form to a diverse group of people.
Other Skills and Abilities Able to organize many tasks, determine priority, and independently complete detailed skills.
Able to demonstrate the ability to conduct one's self in a professional manner.
Ability to participate in work-related activities as a team player.
Must be able to operate a computer and Area51 Electronics' proprietary software program.
Work Environment -- The work environment characteristic described is representative of those an employee will encounter while performing essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Physical Functions Stand:
Moderate Sit:
Moderate to Frequent Walk:
Moderate Bend:
Moderate Handle Objects:
Moderate Reach Above Shoulder Level:
Moderate Use Fine Finger Movements:
Continuous Carry/Lift Loads up to 25 Pounds:
Moderate Essential Cognitive Functions Reason and Analyze:
Continuous Read/Comprehend English:
Continuous Generate Written Work Product:
Continuous Communicate Orally in English:
Continuous Work Under Time Pressure:
Continuous Independent Problem Solving:
Continuous Interruptions:
Continuous Maintain Team Collaboration:
Continuous Organize:
Continuous Prioritize:
Continuous Computations:
Continuous Essential Environmental Factors Interruptions:
Continuous Task takes less than 1/3 of the time:
Moderate Task takes 1/3 to 2/3 of the time:
Moderate to Frequent Task takes more than t 2/3 of the time:
Continuous Job Type:
Full-time Pay:
$19.
00 - $24.
50 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule:
8 hour shift Work Location:
Hybrid remote in Irvine, CA 92618.
Estimated Salary: $20 to $28 per hour based on qualifications.
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