Customer Care Specialist Customer Service & Call Center - Irvine, CA at Geebo

Customer Care Specialist

National Services Group, Inc.
National Services Group, Inc.
Irvine, CA Irvine, CA Full-time Full-time $18 - $20 an hour $18 - $20 an hour 7 days ago 7 days ago 7 days ago About us National Services Group (NSG) is a nationwide residential and commercial reconstruction/renovation company.
We oversee the operations of our subsidiaries EmpireWorks, CollegeWorks, and Home Genius Exteriors.
Our brands are some of the fastest growing reconstruction and renovations in the country.
We have twenty offices across the country and have over 800 team members.
We have a reputation for having the most talented people on our crews and within our organization.
We value relationships and are committed to the community and our clients.
Our work environment includes:
Growth opportunities Wellness programs We are in an immediate need of a Customer Service Representative to provide quality support to our national sales and production teams.
We provide customer care and administrative services to managers in over 15 states.
Common task include, but are not limited to:
- Answers, Transfer, and filter incoming calls of a multi-line phone system - Taking details of incoming client leads - Scheduling/rescheduling client appointments - Resolving customer concerns - General office duties including filing, faxing, copies, mail, etc.
- Support the team with a whatever is necessary attitude Ideal Candidate will possess some or all of these traits:
- Attention to detail - Can work independently - Strong communication skills - Hard-worker - Ability to exercise independent judgment when needed & to follow established policies & procedures - Ability to effectively present information and respond to questions from interns & clients
Benefits:
We offer Medical, Dental, Vision, Voluntary Short-Term Disability, Voluntary Long-Term Disability, Voluntary Life/AD&D.
We also offer Critical Illness, Hospital Confinement, and Accident.
If you are passionate about providing excellent customer service and have the qualifications we are looking for, please apply today! Job Type:
Full-time Pay:
$18.
00 - $20.
00 per hour
Benefits:
Dental insurance Health insurance Paid time off Vision insurance Experience level:
3 years 4 years 5 years Shift:
8 hour shift Morning shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to commute/relocate:
Irvine, CA 92614:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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