Law Enforcement Response Manager
Job summaryAbout Us:
Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment:
unique, live, unpredictable experiences created by the interactions of millions.
We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams.
Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions.
We're always live at Twitch.
Stay up to date on all things Twitch on Linkedin, Twitter and on our Blog.
About the Role:
Twitch is looking for someone to help lead its Law Enforcement Response team's collaboration with Law Enforcement and Government Agencies in the US Irvine Office.
The Law Enforcement Response Manager will be an essential element of trust and safety's efforts, coordinating its work with external bodies to aid compliance and collaboration.
Reporting to the Senior Director of Global Law Enforcement Response, you will help serve our growing community in relation to legal requests and government and organizational obligations to protect our community.
We will look for someone with a background in law enforcement/governmental work, non-profit online safety, or tech company-side liaison.
You Will:
o Mentor team members, and perform the following
Responsibilities:
o Manage how requests from and escalations to law enforcement or government agencies are handled; this includes:
o Form strategies, tools and workflows required to create, efficient processeso Strict adherence to regulation and legal compliance around data privacy and protectiono The tracking and achievement Indicators, taking measures to ensure achievement of target performance levelso Work LER cases directly while driving the team simultaneouslyo Work throughout the Twitch business to coordinate relevant work, with emphasis on Customer Experience, Policy, Legal, and Product teamso Handle and respond to high-urgency requests, incidents or issues and serve as the primary LER contact for relevant policy and legislative concernso Support large projects while managing competing interestso Work with Trust & Safety global leadership, working across international time zones to ensure issue response following the nature of a live streaming serviceo Aid the Moderation team in the handling of sensitive content including potentially disturbing text, video or images.
Estimated Salary: $20 to $28 per hour based on qualifications.
Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment:
unique, live, unpredictable experiences created by the interactions of millions.
We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams.
Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions.
We're always live at Twitch.
Stay up to date on all things Twitch on Linkedin, Twitter and on our Blog.
About the Role:
Twitch is looking for someone to help lead its Law Enforcement Response team's collaboration with Law Enforcement and Government Agencies in the US Irvine Office.
The Law Enforcement Response Manager will be an essential element of trust and safety's efforts, coordinating its work with external bodies to aid compliance and collaboration.
Reporting to the Senior Director of Global Law Enforcement Response, you will help serve our growing community in relation to legal requests and government and organizational obligations to protect our community.
We will look for someone with a background in law enforcement/governmental work, non-profit online safety, or tech company-side liaison.
You Will:
o Mentor team members, and perform the following
Responsibilities:
o Manage how requests from and escalations to law enforcement or government agencies are handled; this includes:
o Form strategies, tools and workflows required to create, efficient processeso Strict adherence to regulation and legal compliance around data privacy and protectiono The tracking and achievement Indicators, taking measures to ensure achievement of target performance levelso Work LER cases directly while driving the team simultaneouslyo Work throughout the Twitch business to coordinate relevant work, with emphasis on Customer Experience, Policy, Legal, and Product teamso Handle and respond to high-urgency requests, incidents or issues and serve as the primary LER contact for relevant policy and legislative concernso Support large projects while managing competing interestso Work with Trust & Safety global leadership, working across international time zones to ensure issue response following the nature of a live streaming serviceo Aid the Moderation team in the handling of sensitive content including potentially disturbing text, video or images.
Estimated Salary: $20 to $28 per hour based on qualifications.
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